23 Jun 2022

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Friendship Club – Group Social Skills Programs, Term 3

Our Friendship Club group social skills (Amazing Amigos and Best Buddies) are back on for Term Three!

Sessions will be run by Kate Hyde and Natalie Nguyen, Provisional Psychologists this term.  Both will be working hard to make sessions fun and motivating while teaching the important skills needed to make and keep friends.

In each group, the team employs a four-part training approach using modelling, role-playing, performance feedback, and generalisation to teach essential pro-social skills to children.  Programs are tailored to meet the needs of the children participating in groups.

Amazing Amigos

Our Amazing Amigos program provides an opportunity for young ones to learn important social skills, such as: listening to others; greeting; asking for help; joining in; taking turns; and sharing.

Who is suited:     Children aged 4-6 years of age who need help with making or keeping friends.

Where:                 Child Wellbeing Centre, 5 Brockman Road, Midland
When:                  Monday afternoons 4.00pm -5.00pm during Term Three.

Cost:                    $66.81 per session

Best Buddies

Our “Best Buddies” program will help to build confidence in your child for making and keeping friends. We will be using modelling, and role-playing to build on current skills and learn new ones. Some of the skills focused on include: how to introduce yourself; starting (and joining in) conversations; being a good winner and loser; and working in groups.

Who is suited:     Children aged 7-9 years of age who need help with making or keeping friends.
Where:                 Venue (Midland) to be confirmed
When:                  Tuesday afternoons 4.00pm -5.00pm during Term Three.

Cost:                    $66.81 per session

How to enrol in our group social skills program?

Please call our Client Services Coordinator on 9274 7062 for more information and to register your interest. Email: csc@childwellbeingcentre.net.au

Kate or Natalie will then be in touch to schedule an initial appointment with you to find out more about your child and their needs.

15 Mar 2022

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Cancellation Policy

Working with children, we know that families can have many reasons where they need to cancel their appointments with our consultants. This year, particularly with COVID restrictions, we are seeing more clients and their families having to isolate, and therefore cancel their appointments, than in past few years.

In the past, we’ve certainly tried to be flexible with our Cancellation Policy. We often haven’t applied a cancellation fee when a child has been genuinely unwell.

However, we will now be enforcing the policy for all cancellations that are within 48 hours of an appointment. Please read the information to further understand why we have to use a Cancellation Policy and enforce a Cancellation Fee.

What’s in our Cancellation Policy?

Every new client coming into the Centre is asked to read and sign the Cancellation Policy. Our Cancellation Policy asks that you let us know within 48 hours of your appointment that you are unable to attend.

For clients who are coming into the Centre on Mondays, we ask for notice by 3pm the previous Saturday if you need to cancel your appointment.

Our Cancellation Fee is the full fee that would have been charged for the session.

To help you avoid a cancellation fee, we SMS all clients with a reminder 48 hours before your appointment. This is a good time to consider if a cancellation might be necessary.

Why do we have this policy?

We have our Cancellation Policy in place for a number of reasons. The primary reason is that this time frame allows our Reception Team enough time to offer the appointment to another family.

All of our services have very long waitlists with families who are very keen for support.  When a space becomes available in a consultant’s diary, it is an opportunity to try and offer it to another family in need. Cancelling your appointment without 48 hours’ notice means that we are unlikely to be able to contact another family who might be able to make arrangements and take your cancelled appointment.

As well as being able to support our families, the Child Wellbeing Centre is also a business. We therefore rely on the income from appointments to pay our staff.

But what if the child is sick or a close contact?

In the past, we have tried to be flexible and waived Cancellation Fees when a child was sick, but this is no longer a possibility. We are currently experiencing many cancellations due to children being COVID close contacts. Unfortunately, high volume restrictions still impact this considerably.

While being in isolation means that your child can’t come into the Centre, you can still proceed in most instances with a Telehealth session. This is when our consultants talk to you and your children online. In fact, many of family’s are doing this very successfully. with great feedback from the kids.

When won’t we be charging a Cancellation Fee?

None of us want to enforce a Cancellation Fee. If we are able to fill your cancelled appointment (even if you’ve given us less than 48 hours’ notice), we won’t charge you a Cancellation Fee. This is in line with our core value of Integrity. We will do our absolute best to find another family to take up the cancelled appointment time.

However, if we do charge a Cancellation Fee (you’ll receive this advice on the day of the appointment), we ask that this is paid before you schedule or attend your next appointment with us.

Please consider going ahead with a Telehealth appointment when you cannot attend the Centre. All you need for this is access to a device (even just a phone) and the internet.

Lastly… we know Cancellation Fees may seem unfair when it’s due to illness or COVID. However we ask that you work with us so we can support all of our children, families and staff during these difficult times.

speech pathology 28 Jan 2022

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Speech Pathology Services at the Child Wellbeing Centre

Speech Pathologists can help children in a myriad of ways:

  • Language (understanding and expression)
  • Speech (articulation, stuttering, motor planning/Childhood Apraxia of Speech)
  • Social Skills (greeting others, conversation skills and making friends)
  • Literacy (phonological awareness, reading, writing and spelling) and
  • Stuttering (a condition that affects the rhythm or flow of speech) 

Within the Child Wellbeing Centre we have five speech pathologists available to work with clients.

  • Leonie Stotzer, Virginia Paradiso and Fang Min Lim work from our Midland offices and
  • Vanessa Mariani and Jessica Clark work from our Bayswater office.

With the team recently growing, we currently have capacity to take on new clients.  Please call Reception on (08) 9274 7062 to find out more about our services.

03 Jan 2022

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We’re back from the holidays and open!

We’re hoping everyone is having a lovely holiday!

Just to let you know that the team are back on board from Tuesday 04 January 2022.

This week, in keeping with instructions from the Health Department, everyone over 12 years of age needs to be wearing a face mask in our Centre. Telehealth consultations may also be an option for clients too.

Feel free to call Reception on (08) 9274 7062 to discuss appointment options.



14 Dec 2021

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Holiday Office Hours

Dear Families,

After a very busy year, our staff will be taking a well earned break.

Our office will close at 12 noon on Friday 24 December 2021 and we will be re-opening on Tuesday 04 January 2022.

To all of our clients and families we wish you a safe and happy holiday. We look forward to catching up with you again in the New Year!

Best wishes,

The Child Wellbeing Centre

High School Students 03 Aug 2021

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Cool with High School Social Skills Group (Term 3)

About the program

The Cool with High School Social Skills Group is a 14-week program where your child will learn some of the following skills:

  • How enter and exit conversations
  • How to use appropriate conversational skills
  • How to use appropriate humour
  • How to handle rumours and gossip
  • How to find common interests in conversations
  • How to be a good host during get-togethers
  • How to choose appropriate friends
  • How to be a good sport
  • How to handle arguments
  • How to manage online conversations
  • How to handle teasing and bullying

The program that will be used is based on the Program for the Education and Enrichment of Relational Skills (PEERS). The PEERS program is an evidence based social skills treatment focusing on children who are having difficulty making or keeping friends. Skills will also be supplemented by the researched based program Skillstreaming, which teaches children prosocial behaviours. We aim to address some of the issues children have with the social transition from primary to high school. We are also flexible and invite you to discuss let us know if there are any other areas of concern.


The program will run weekly from Friday the 13th of August 2021 (Term 1, Week 4).

No sessions are expected to occur during the school holidays.

We anticipate the last session will be on Friday the 3rd of December 2021. However, this is subject to change based on any future COVID-19 restrictions that prevent group sessions from running. We may ask people’s availability for school holiday sessions if this occurs.

Sessions will occur at the Child Wellbeing Centre,  5 Brockman Road, Midland  weekly from 4:00pm until 5:30pm.

Parking is available on the street or opposite the building. Cost is $116.38 per session and can be covered using NDIS funding. It is important that you and your child attend all 14 weeks to get as much as they can from the program. 

PLease call Reception on 9274 7062 to register your interest in the program.




31 Jan 2021

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COVID-19 Lockdown this week (01 to 05 Feb)
Dear Families,
The Child Wellbeing Centre will be open this week to support you and your children. However, services are going to be a little different.
We have been advised that all services need to be via Telehealth (videoconference) for this week.
However, in some instances, our psychologists may be able to see your child face to face. Please contact Reception for further information.
We can’t offer any home-based consultations this week. Hopefully, this will be an option again next week.
We will be in touch to talk to you about whether you would like to go ahead with a Telehealth appointment or reschedule. You are also welcome to call us too.
In the meantime, please stay safe and well.
From all of us at the Child Wellbeing Centre
Please note this is an update of the original post dated 31 January 2021.
05 Jan 2021

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School holiday hours

Just to let you know that the office opened on Monday 4th January. We will be working through-out the school holidays, with the exception of the Australia Day holiday.

Please feel free to contact Reception on 9274 7062 to make an appointment for your child.

19 Dec 2020

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Office Holiday Hours

Merry Christmas!

Dear Families,

Our office will be closing on Thursday 24 December at midday and we will be re-opening on Monday 4 January 2021.

From all of us at the Child Welbeing Centre, we wish you a safe and happy holiday!

12 Oct 2020

BY: admin


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Changes to Medicare Mental Health Rebates

Last week the Federal government announced plans to extend the number of Medicare supported mental health sessions for all Australians. This was part of a response to the pandemic. It was a recognition that whether we are in lock-down or not,  the challenges of this year are impacting many people’s sense of wellbeing.

What do the changes mean?

For those of our clients who are accessing a GP Mental Health Care Plan, this now means that you can access up to 20 sessions a calendar year should you need them. Until now, we’ve always had a cap of 10 in a calendar year. 

What do I need to do?

Current client? You don’t need to anything if you are currently seeing one of the psychologists in the Centre. When you get near the end of the first 10 sessions, your psychologist will talk to you about your child’s progress and your options. You may need to go back to your GP for a re-referral to access the additional 10 Medicare rebates. Your psychologist will write a report with recommendations for your GP to support this.

Previous Client (wanting to return)? Please feel free to recontact the Centre if you were a previous client and had to stop because you used all 10 sessions this year.  You will need to see your GP to obtain a re-referral prior to seeing your child’s psychologist again. Your GP should already have a report from your psychologist from your last contact.

New client to the Centre? Then it’s business as usual if you want to use mental health care rebates. GPs usually prefer you to book in for a long appointment with them to allow time to discuss your child’s wellbeing. From this, they can make an assessment and referral for you as needed. With new referrals (and curent ones), your GP will want you to see them after the sixth and 10th session (if you need more sessions) for a review.

The announcement of the additional Medicare Mental Health rebates was really welcomed news from the government last week.  I note that the decision is going to be reviewed in June 2022. However, in the meantime this lets us all get on with the task of caring and supporting our children. 

Naomi Ward

Clinical Director