05 Apr 2020

BY: admin

Psychology Team

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Did you know that up until the 30 September this year children under 16 years of age may be eligible for Bulk Billed Telehealth services with psychologists?  Social distancing doesn’t mean therapy has to stop.

Who is eligible for Telehealth Bulk Billed Services?

To be eligible for bulk bill rates, your child  must have a current referral from a GP, child psychiatrist or  paediatrician (as required) under one of the following programs:

  • Mental Health Care Plan
  • Helping Children with Autism (therapy items)
  • Chronic Disease Management or
  • Eating Disorders Services

What does Telehealth involve?

Telehealth is where the psychologist provides therapy via the telephone or via the internet (videoconferencing). Aside from a quiet place in the house for you and your child to talk to the psychologist, you will need a device such as a phone, tablet or laptop. The bigger the screen the better.

Videoconferencing is more than just video. When our psychologists work with children and families, they have access to virtual whiteboards, can share documents and even play games online with children. We are starting to use a platform called Coviu which gives us lots of different ways to engage children.

Reception has put together a checklist to help you prepare for your first video-conference.

What if Telehealth isn’t for me?

We want to make Telehealth works for our clients so this means we can vary the frequency and length of sessions. For example, some of our families find 30 minute sessions easier to manage. Particularly when there is a house full of other children in the background!

Our psychologists are still seeing some clients face to face in our Centre. We are an allied health service and plan to continue providing supports this way for as long as we can. Therefore it’s possible to mix things up with some Telehealth and some face to face sessions. Where our staff have to self-isolate then Telehealth is still an option open to you to explore.

It’s important to let your psychologist know if there are any concerns about Telehealth as they may be able to do things differently.

Need more information?

Our staff are embracing Telehealth and exploring all the ways we can make it work for children. We’re recognising that with the pandemic that it may be some time before things return to “normal” and we want to make sure that all of our clients can access the help and support they need.

Please call our Reception for further information about our services on 9274 7062.

Naomi Ward

Clinical Director

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